Frequently Asked Questions | Vacation Home Rentals Near Disney and Surrounding Areas


Frequently Asked Questions | Vacation Home Rentals Near Disney and Surrounding Areas

How do we make a reservation with Sun Palm Villas?

It's easy... check out the homes and rates then simply call our reservation department number (407) 209-7963.

How much deposit do we need to pay?

The deposit required to secure your booking is $300.

Will the property we book be like the ones shown in your pictures?

YES. You choose which vacation home you would like to rent. The pictures shown on our site ARE of the actual villa. Certain decor may be changed or upgraded from time to time.

What happens to our deposit if we cancel our booking?

Your deposit is nonrefundable. Any payment made over the deposit amount will be scheduled as per our terms and conditions.

What are the taxes that we have to pay?

A tax rate of 13% is applicable to all bookings. This is Florida State Law on all rental homes.

How will we find our vacation home?

Directions to your vacation home will be sent to you on receipt of your final balance. Front door key codes and community gate codes will be sent 2/3 weeks before your arrival.

What if we want to arrive early or depart late?

Early check-in or a late check-out can be arranged if the home is available. There will be an additional charge of $25.00 for this facility.

What do we need to bring with us?

While all of our vacation homes are fully furnished, we do try and provide each guest with everything they will need during their stay with us. Bath and hand towels are provided, but you may want to bring your own washcloths as these are not always provided. Starters of toilet paper and soaps are in each bathroom, but you may need to supply more of these. In addition, any basic toiletry items such as shampoo, conditioner, body wash, toothpaste, etc. must be provided by guests as well as grocery supplies.

What time do we have to check out of the home?

The home must be vacated by 10:00 am on your departure day. This gives housekeeping adequate time to sanitize the home for guests that may be checking in later that day.

Why should I rent a home as opposed to a hotel room?

All of our homes are beautifully decorated and furnished. The location of every home is superb and they are all just minutes from Disney, Universal, and Sea World. It's great to come home after a long hard day around the theme parks to your very own private pool and relax.

All of our homes are all very well maintained to the highest standards, which we are sure that once you stay with us, you will also agree.

How far away are we from the attractions?

All of our homes are within 10 minutes of Walt Disney World Resort, also within 15 minutes are Sea World and Universal Studios. Kennedy Space Center and Cocoa Beach are approximately a 1-hour drive away.

What is provided in the homes?

Each home comes complete with a fully equipped kitchen, including a refrigerator, freezer, oven, range, microwave, dishwasher, cookware, toaster, coffee maker, blender, dishes, silverware, glasses, and utensils. There is also a full-size washer and dryer.

Each bedroom will sleep 2 people in either a double bed (king, queen, or full) or a pair of twin beds. Select homes also have sleeper sofas available.

The homes also come with alarm clocks, iron, ironing board, hairdryer and linens, and towels.

Do you have a question? Contact us, we will be glad to assist...